Portable Nebuliser Troubleshooting

Cause: Device isn’t on.
Solution: Try turning on the device and ensuring the light comes on.

Cause: The button may be jammed.
Solution: Try pressing the ON/OFF switch to dislodge.

Cause: Device isn’t charging.
Solution: See Charging.

Cause: USB Charging Cable may be broken.
Solution: See Warranty or use a cable with same voltage and amp readings (this may void your warranty)

Cause: There isn’t enough medication.
Solution: Refill no further than the 10ml line.

Cause: The wrong medication is being used.
Solution: See Warnings

Cause: The spray mesh is blocked.
Solution: Place 3 drops of white vinegar and 3-6ml of water inside the medication cup, then fully atomise (DO NOT INHALE), then clean the medication cup.

Cause: This is normal

Cause: There is a fault in the product.
Solution: See Warranty

Our priority is to ensure the safe and effective use of your nebuliser. Recent customer feedback has highlighted several recurring themes that we would like to address. After a thorough technical review of feedback, we wish to clarify and reiterate the following important points. e-chamber Nebuliser: Product Care and Use Document: Download PDF here